The Mac app (v5.6.7) crashes on launch. The application frame will draw, but the application will close almost immediately. This issue started yesterday and is the same on multiple machines. I’ve tried re-installing the app, but no luck.
I noticed a user has the same issue with the Lunacy app.
The fix seems to work, no more crash, but the app doesn’t see my renewal (just show Captain Vector plan expired on march 2017). I’ve tried to logout/login, but no change.
Same for me here. The mac app no longer crashes, but my subscription details are out of date. I cannot download any of the icons that my plan entitles me to get.
@elena_icons8 When can we expect a fix? I used the attached fix but it doesn’t detect my latest license and I can’t use all the latest icons - this is frustrating considering it has been 1 week since reported!
Good news, the app was fixed! Please delete the old version, and install it again using this link: https://icons8.com/app After that it should work as usual.
We apologize for the problem, and thank you all for being with us!