And if you disable antivirus software while working on a project, it can sometimes block access to local files, can this help?
Hmm. Personally Iām not using any antivirus software other than basic Windows Defender, so I donāt think thatās it in my case.
It seems to be happening less often with jpegs, and more often with high res pngs, if that helps.
Weāve fixed the font issue in Lunacy 11. Please check if everythingās working fine on your end, and let us know the result
This is still happening. Its very, very annoying and happens with images, text, components, icons⦠I have to use Lunacy due to our companyās international teams unable to use Figma but i will go out of my way to pitch ditching Lunacy due to the various bugs and interruptions to our workflows. Plus, seeing that this issue has persisted on this thread for YEARS tells me yall donāt even care
I was considering getting us a private server with this program, but after Iāve used it for about a month itās atrocious. Iāve had Lunacy crash multiple times from me copying ONE icon from a frame and trying to paste or Alt+Drag it out of that frame. Itās ridiculous haha. Also⦠NO scroll zoom? Cāmon lol
Version 11.4 on Windows 11.
Sorry to hear youāre experiencing issues with Lunacy. We take user feedback very seriously and would love to investigate this further.
To help us diagnose the problem, could you please send us a DM with:
- The log files (located at either of these paths):
C:\Users\<your_username>\AppData\Local\Icons8
C:\Users\<your_username>\AppData\Local\Packages
- The problematic file itself (if possible)
As for the scroll on zoom or any other missing features, you can always request them here
Sadly I canāt send the logs or files due to company policy. I can try to recreate the issues with my personal laptop but it runs on MacOS - not windows ā so I doubt that test would be applicable to my issue. When you test to see if your team can replicate these issues, do you use the corresponding OS of the requestorās issue?
Also, what specs are the computers that you and your teams use to work on lunacy yourselves? Do you have specific computer specs and brands that you recommend? They seem to work well with lunacy if you canāt replicate this issue and Iād like to try and see if this is a hardware related bug
When you report a bug directly from Lunacy (Help > Report a Problem), the team will get your device specs and app version to do all necessary testing on the corresponding OS.
We donāt really have any specific recommendations regarding suitable hardware as long as it meets the minimal system requirements, since most issues we encounter are OS-related (like no access to the filesystem, for example).
Weād appreciate any additional details about the problematic file. A redacted version that still shows the issue would work great.
Hi there!
After consulting with the team, weāve mapped out a solution for this issue and are working to include all fixes by the time Lunacy 12 is out. Thanks for bringing this to our attention!
I appreciate your teamās efforts into making Lunacy a better program. Thank you to you and the whole team Weāre looking forward to test out the updates - Is there a timeline for the Lunacy 12 release?
We plan to roll out a beta version of Lunacy 12 within the next few weeks. Weāll keep you posted!