Symbols disappear when used in other symbols


#1

Hello,

Going to try to be as specific as possible as I am not allowed to share my source file (client confidentiality does not allow it):

  1. I created a set of icons to be used in a toolbar
  2. Then converted these into symbols
  3. Next I used these icons in a toolbar
  4. And further converted this toolbar into a symbol (to be used as a UI kit)

the result is, that all the symbols I reused in the toolbar have disappeared from both the symbols overview (Alt+2) as well as from my UI-kit.

Edit: I did some more digging, this happens when you insert something from within the UI-Kit (Alt-7) into the master symbol. When inserting from the symbols overview (Alt+2) everything is fine.

Any suggestions?

Best regards, DJ


#2

Hello DJ!

The matter is that you consider instances as master symbols, but master symbols are on a separate page:

image

Here’s a short video showing how create master symbols:

And please also find here a detailed tutorial https://docs.icons8.com/symbols/ where a difference between an instance and master symbol is described. I hope it will help!


#3

Hello Eugenia,

Thanks for getting back. It is not what I meant however. I know there is a difference between an instance and a symbol. What happens however is this (it is in the single file I use as a UI kit):

  1. Create a symbol (Symbol A). Everything is fine, symbol is there on the separate symbols page. And also available as an element that can be selected from my custom UI kit (Alt+7).
  2. Create a new element and put Symbol A in that element via the UI kit route (Alt+7).
  3. Now turn the new element with symbol A in it into a symbol itself (Symbol B). Symbol A is then no longer available. It is not there anymore in the separate Symbols page (alt+2), nor is it available as an element in the UI kit.

#4

Hello! Can you give us some more details please - how do you get a created symbol in UI kits?
Please describe the steps that lead to this point. For example:

  • You created a new document
  • You created a symbol (what did you create it from?)
  • You saved a document (is at a local or cloud UI kit?)
  • You added a document as a kit.

Another thing, when you put in symbol B - is the document the same where the symbol A was created? It looks like some action is missing.

Here’s what we can assume so far:

It would help a lot if you could make a short video of what actions you take to get the described result, as we were not able to reproduce it yet. Thanks!


#5

Hope this helps.

Regards, DJ


#6

Thanks! I see. The matter is that UI kits don’t have an update system yet. You need to remove the old one and add a new one then. Hope this will solve the issue.
UPD: the bug when symbols change from internal to external when saving will be fixed in the next releases.


#7

No, that is not the solution. The kit still has only one element after removal and adding a new one. The problem is somewhere in adding an element from the Kit page (alt+7) and then create a new element. Because when you add a symbol from the symbols page (alt+2) to an element and turn it into a symbol, both are available. From the symbols page as well as elements in the kit.