Problem description:
You do not see any icons in the app after launching
Solution #1
If you could see icons in the app before, probably the icon database has corrupted. To resolve the issue, reinstall the application. Download the latest version — Native apps and plugins with our assets
Solution #2
If you downloaded the application using one account and now you are logged in via a different one, the application probably cannot find the icon database.
To resolve the issue, you need to:
- Turn off the application:
Options->Exit - Go to the directory
C:\Users\<first_user>\AppData\Roaming\Icons8 - Copy the database directory
- Go to the directory
C:\Users\<second_user>\AppData\Roaming\ - Create an Icons8 directory
- Paste the database directory copied from the account of the first user
- Launch the application
If neither of these solutions worked, you:
Click Options->Create report
Send a generated zip file to the Icons8 support via this contact Download free icons, music, stock photos, vectors