After paying monthly vectors, still cannot download illustrations

Icons8 Apps & Plugins Mega Creator
1

Lunacy version: Help → About (F1 or Fn+F1)
OS version:

Screen Shot 2024-01-31 at 11.59.59 am
Screen Shot 2024-01-31 at 11.59.59 am1570×710 41.7 KB

How to solve this? Urgent please

2

I’ve fixed this issue! Please, check if everything’s fine on your side too :raised_hands:

3

Hello Alex,

I have check my side, partial function have been solved, just when I am clicking into the online editor and try to purchase under the online editor section, the membership still required another payment. Could you please help me checking that?

Thanks a lot!

4

Sure, no problem!

To download illustrations from Mega Creator, you should have a dedicated subscription to this tool. Here’s our FAQ article with more detailed info on this subject: What’s the difference between Mega Creator and all other plans? | Icons8 Help Center

5

I see, thank you!