[Bug] Can not add Text


#1

Hello,

I just installed Lunacy and everything seems to work fine until I try to add text to my canvas/file. Each time text is added, an eror message pops up: “We’re sorry, but something went wrong. Unexpected error: Exception has been thrown by the target of an invocation.”. From then on, the message appears regardless of which element I try to add to the board.
When I restart the software, everything works fine again… at least until I add text.

I am looking forward to your solutions!

Kind regards


#2

Hello, I am really sorry to hear that you are experiencing difficulties with using the Lunacy. Which version of Lunacy are you using by the way? Please look through this short video demonstrating various text block features. Here we go: https://www.youtube.com/watch?v=3UfPjxPz4nM&feature=youtu.be


#3

Hey Sergey,

I am using Lunacy Version 3.13.0.0.
Thank you for the youtube video. I am certain the features will be super interessting once I can use the text block. Unfortunately, I can not add a text block at all (see the error message I quoted in my previous message).
I look forward to your help.

Kind regards.


#4

Could you please create a short video just to the sequence of your actions!


#5

Please keep the task manager open while capturing the video just to see the memory usage while you are using the Lunacy. This might be helpful to debug the problem


#6

Hey, I do nopt have any tool for screen recording but I made an image sequence… but I can just include one image here as I am a new user. So one image it is.
Basicly I just open the programm, click on the “T”-Button for Text and when I then click in the canvas, the error pops up.
The CPU appears to be fine. No unusual activity there. Lunancy does not seem to push my pc to hard.

lunacy_03


#7

could you please try out to install the latest version from the Microsoft Store: https://www.microsoft.com/ru-ru/p/lunacy-sketch-for-windows/9pnlmkkpcljj?ocid=badge&rtc=1&activetab=pivot:overviewtab