I just installed Lunacy (using the installer version) on my PC running Windows 7 professional 64-bit and I’m getting an error when trying to open a file that was created on a MAC. I tried to open the file using the portable installer and receive the same error message.
The error I get is:
“Error while openning file.
Can’t open file. Wrong format or internal error.
Error details: Exception has been thrown by the target of an invocation…”
Since the file I’m trying to open is private, I will email it to lunacy@icons8.com along with a screenshot of the full error message.
I was able to download the file from the freebiesbug but could not from the gumroad. Could you forward it to our lunacy email or provide another link to download it.
We are currently working on resolving the issues with opening the files that you guys and some other users sent to us. You’ll be able to open the files in upcoming 3.12 version of Lunacy. Let me know if you have any other files that you can not open at the moment.
Hi, I am unable to open .sketch files in Lunacy 3.13.2.0 on Windows 10. Gives an error “Can’t open file. Wrong format or internal error”. Have tried multiple .sketch files but still get this same error for all of them. Have emailed you on lunacy@icons8.com with screenshot and one such .sketch file earlier today.
We are aware of this error, which periodically happens while opening files in version 3.13. This bug is fixed for the sketch files of version 52.x as well as for the files of earlier versions.
Hi @Sergey , You said it’s already fixed in Version 3.14 . But I can’t find the source or where to download it. Kindly send the source code or the link where I can download the updated version?
Hello. I just installed version 3.14 and I am still having problems to open Sketch files. Could you please help me understand what the problem is. The following is the error message (see screenshot):