Can't log me into account using beta

Lunacy
1

Lunacy version: V15 Beta (20564) and the one before this
OS version: Windows 11

For the last 2 beta releases, everytime I open the app, it’s not logged into my account, I go to login and then it gives me a can’t connect to my account page with a button that says “Try again”. Clicking try again does nothing.

I reverted to V14 and it keeps me logged in and works as expected.

2

Hi Peter!

We haven’t been able to reproduce the issue on our end, so we need a bit more information from you.

Are you logging in with your email and password, or using a sign-in provider like Google, Apple, Microsoft, or GitHub?? Also, could you send us the log files that show the unsuccessful login attempts? They should have the date and time in their filenames (in Lunacy, go to Help > Open App Data Folder > Logs)

3

Hi Evan,

I tried to login via google sign-in. I’ve also included the log file.

2026.07.26_15.07.53.log (4.1 KB)

4

Hi Peter,

Please follow the steps from this article to log into Lunacy. If it doesn’t work, please let us know.

5

Hello,

I tried the steps in the article and it didn’t fix me always being logged out on the beta’s.

6

Thanks for sharing the log file. We’ll take a closer look to understand what’s causing this behavior and will keep you updated on what we find.