How to refund? yearly music searvice

Hello, I dont know I have been opened yearly paid, today I received the bill. I neednt that service this year, can I refund?

Hey there Rodney,

Usually, we don’t process refunds, since we let our users know beforehand that all our plans are recurring.

Instead, we can switch your current subscription to a different product. You can choose between illustrations, photos, music, or Smart Upscaler.

Otherwise, we can “freeze” your subscription so that it can be resumed at any point in the future, enabling you to use up any months/years of paid license where you haven’t downloaded any paid assets.