Icon Customization Resets After Download

Icons8 Assets
1

Another bug that I believe is from the past few months: if you customize an icon (eg, change the background color) and then download it, once the download is complete and the “Please remember to add a link” for free users window pops up and is closed, the icon is reset back to default.

I believe the behavior used to be that all customizations were retained after download, which made it easy to make small changes to the same customized shape (like changing text from ‘A’ to ‘B’ while keeping the background color to the new “custom” color). As it is right now, I need to go through each customization step (changing background colors, rotating, etc) for each icon download.

2

Actually, scratch that. The icon DOES seem to retain its customizations, but you can only see it if you click the “Download” button again. The icon in the listing view does reset to default, which is confusing. Attaching some screenshots for example.

Icons8Listing
Icons8Listing996×543 50.9 KB

Icons8Download
Icons8Download1108×703 48.1 KB

3

Edit 2: Also, if you customize a property and then download, the customized property can no longer be viewed/edited until you refresh the page. If you try to click on it, the property window never loads.

Icons8Prop
Icons8Prop938×717 56.5 KB

4

Thanks for your detailed report! We’re working on fixing the problem and will let you know as soon as it’s resolved :speech_balloon: