Lunacy didn't start on Windows 10 machine

Lunacy Functionality
1

APPLICATION ERROR:

Faulting application name: Lunacy.exe, version: 4.3.0.0, time stamp: 0x5d8b62b4
Faulting module name: KERNELBASE.dll, version: 10.0.18362.356, time stamp: 0xe450a44a
Exception code: 0xe0434352
Fault offset: 0x00122062
Faulting process id: 0x1d0c
Faulting application start time: 0x01d574f1f8b8b390
Faulting application path: C:\Program Files\WindowsApps\Icons8LLC.Lunacy_4.3.2.0_x86__7g68zyg4rddyp\Lunacy.Wpf\Lunacy.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: c4dc74f8-8e3f-42a8-a13a-c6e72830defc
Faulting package full name: Icons8LLC.Lunacy_4.3.2.0_x86__7g68zyg4rddyp
Faulting package-relative application ID: App

.NET RUNTIME

Application: Lunacy.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at Lunacy.Services.UpdateChecker…ctor()

Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeTypeHandle.CreateInstance(System.RuntimeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef)
at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.RuntimeType.CreateInstanceDefaultCtor(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Activator.CreateInstance(System.Type, Boolean)
at System.Activator.CreateInstance(System.Type)
at GDF.SimpleContainer.ActivateInstance(System.Type, System.Object[])
at GDF.SimpleContainer+<>c__DisplayClass9_02[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].<RegisterSingleton>b__0(GDF.SimpleContainer) at GDF.SimpleContainer.GetInstance(System.Type, System.String) at GDF.SimpleContainer.<DetermineConstructorArgs>b__26_0(System.Reflection.ParameterInfo) at System.Linq.Enumerable+WhereSelectArrayIterator2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].MoveNext()
at System.Collections.Generic.List1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].InsertRange(Int32, System.Collections.Generic.IEnumerable1<System.__Canon>)
at GDF.SimpleContainer.DetermineConstructorArgs(System.Type)
at GDF.SimpleContainer+<>c__DisplayClass9_0`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].b__0(GDF.SimpleContainer)
at GDF.SimpleContainer.GetInstance(System.Type, System.String)
at GDF.Core.GetInstance(System.Type, System.String)
at GDF.IoC.Get[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]
at Lunacy.App…cctor()

Exception Info: System.TypeInitializationException
at Lunacy.App.Main()

2

Hello Amuser! Most probably you are experiencing these errors due to outdated system libraries not due to malfunctioning of the Lunacy app. We’d recommend you to update the .NET Framework and Microsoft Visual C++. Please check out the system requirements here: https://docs.icons8.com/about/#requirements

3

I have both of these VC++ redistributable 2015 and Net Framework 4.6.1 installed.

4

Yes, it turns out that the issue was on the side of Lunacy. It has already been fixed. You’ll be able to download the fix from the Store within a day or two.

5

Update
Installed the latest updated vc_redist.x64.exe and now is working.

Having the same problem… error log from event viewer

Faulting application name: Lunacy.exe, version: 4.6.1.0, time stamp: 0x5dbf14e7
Faulting module name: KERNELBASE.dll, version: 10.0.18362.418, time stamp: 0xfba22159
Exception code: 0xe0434352
Fault offset: 0x000000000003a839
Faulting process id: 0x51d4
Faulting application start time: 0x01d592b68e0033e8
Faulting application path: C:\Program Files\Lunacy\Lunacy.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 3f140e24-ae43-4b42-9500-13f3ac3aee7d
Faulting package full name:
Faulting package-relative application ID:

6

Hello, sorry for the late reply. Do you still experience this issue with Lunacy?

7

Still experiencing this on Windows 10 Build 1909, on my Ryzen 7 1700 with 32GB RAM and a GTX 1070. However, it seems to run fine when installed using Windows’s Windows Sandbox VM.

8

Hello, can you give us more details on this issue, please?
Do you get any errors or popups from Lunacy?