Mac apps crashes, recoloring in webapp not working


#1

Hello

the latest version of the Mac app keeps crashing with me. What can I do?
So the mac app and the web app are nog usable for me, because at this moment I cannot recolor in the webapp (the recolor box does not appear).

I have a full set licence.

thnx.

Bart


#2

Hello Bart,

I am sorry to hear you are having difficulties with our Pichon app for Mac. Could you please tell me the version of OS you are currently using? The latest version of our app is not compatible with some of the old versions of MacOS so that might be the reason it keeps crashing.


#3

Hello Julie

I’m using the latest version of your app on mac os 10.15.6 (also latest version).
I can send you the memory dumb of mac os if you want.

Bart