Please describe in detail the exact sequence of your actions that led to the issue. Please send us the description of the error in English in the text format.
What are your system settings and the version of Lunacy? What is your OS version and build?
Have you tried our most recent version 4.5 that has been launched just yesterday?
Please try to do the following:
- update/re-install .net framework
- update/re-install Visual c++
- completely delete the folder and its content *\AppData\Local\Icons8\Lunacy