Not able to open any document

Lunacy version: 9.6
OS version: Pop!_OS 22.04 LTS x86_64 (Jammy)
Kernel: 6.8.0-76060800daily20240311-generic
CPU: 12th Gen Intel i9-12900H (20) @ 4.900GHz
Graphics: Intel Alder Lake-P, NVIDIA GeForce RTX 3050 Ti Mobile

Issue: So I just reinstalled Lunacy 9.6 (amd64,deb). I removed ~/.local/share/icon8/, ran sudo apt purge lunacy, and then sudo dpkg -i Lunacy-amd64.deb. Now I’m still not able to open any document, even if I create a new .free document locally then save => close => open. the application keep showing “Unzipping”, I was able to edit that empty document after at least 30 mins. I don’t understand why.

Please help. :(

(sorry for my poor English, I holp you understand me.)

Could you share your logs too, please? You can do find them via Help → Report a problem.

2024.05.15_14.01.50.log (41.1 KB)
Here is the log. this time it took 15mins to open a document.

14:02:34.536 SystemFonts	Error	> Object reference not set to an instance of an object.
14:02:34.542 SystemFonts	Error	> Object reference not set to an instance of an object.
14:02:34.549 SystemFonts	Error	> Object reference not set to an instance of an object.
14:02:34.556 SystemFonts	Error	> Object reference not set to an instance of an object.
14:02:34.563 SystemFonts	Error	> Object reference not set to an instance of an object.
14:02:34.570 SystemFonts	Error	> Object reference not set to an instance of an object.
14:05:04.118 Document	Default	> Opening file design.free
14:05:04.118 Tabs	Info	> Adding a document: FromFileSource /mnt/evil/Work/lianyukang/design.free 
14:05:04.127 	Info	> Type changed to Crop
14:05:04.127 	Info	> Type changed to Pattern
14:05:04.128 Tools	Default	> Activate tool: Select
14:05:04.131 Tabs	Info	> Tab Selected: design /mnt/evil/Work/lianyukang/design.free
14:15:02.963 UiKits	Done	> UIKit extraction ended: Default.sketch
14:15:04.459 Document	Info	> FREE lunacy v9.6.0.0 Standalone by 
14:15:04.466 CachedImage	Done	> [IMG] images/a7a45c15d22f683941a9b11ca6953221c8ade137.png 1600x1200 7.3 MB pushed to GPU
14:15:04.466 Tools	Default	> Activate tool: Select
14:15:04.493 Document	Info	> File opened in 600374ms (0seconds)
14:15:04.508 CachePool	Info	> 124.5 KB/1 GB for 1 items: 0B for 0 low priority items, and 0B for 0 effects)
1 Like

2024.05.15_14.19.41.log (40.1 KB)

angin.

Hi. I tested the version 9.2.1 ~ 9.6 on my system (PopOS and Kubuntu), and also in a fresh installed Ubuntu virtual machine. It opened my documents in less than a second in the fresh installed virtual machine. So I’m wondering if this is a problem related to fonts? I have more than 1200 fonts installed on my main system.

This seems like a font issue indeed. Could you try clearing the cache on your main system? Let me know if that helps.