Password error after suscription

Hey I bought a subscription a while ago for the upscaler but now when I go to the site it tell me that
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but when I enter the password it’s an infinite loading … I have my payment id if you want.

Hi

Please do send the payment info.
You can do that via PMs on the forum.

Hi
I don’t find the PMs button where is he?

Click on my name and you then should see a blue Message button on the right.

well
no
image

You were right, we’ve now changed the permissions so fresh users could send PMs too.
I’ve started a conversation with you, have you received my message? We can figure out the issue there.