Some icons aren't appearing after sync?


#1

So, similarly to how random icons in my collections disappear on the website, there are random icons that are present, though blank; the image doesn’t load. Not sure what’s causing either one. Also, is there some way to download entire collections via Pichon, like there is on the website? Thanks.


#2

Could you give us some details, please?

  • what app version are you using?
  • did you download it from our website directly, or Microsoft Store?
  • Please attach a screenshot of the issue, it would help a lot.

As for downloading collections in the app - unfortunately, there’s no such option yet. You need to sync the collection with your website account first and then download it from the website.
image