Update password with outgoing email disabled

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1

Hello,

The community is showing this message: “Outgoing email has been disabled for non-staff users.”.

With outgoing email disabled, “Forgot your password?” emails are not sent. I was also trying to update my password and it cannot be done from the community directly, instead, a change password email link should be clicked, which is also not sent.

Are there any plans to reenable those messages and/or provide a workaround for these processes?

I want to change my password but it does not seem possible right now.

Thanks!

2

Hi! Thanks for reporting this. I have enabled outgoing emails again, so you should now receive password reset and password change emails.

Please try once more and let us know if you still don’t receive the email.

3

I received your reply as an email, and password change link worked :) Thanks for your help.